Tenshi Kaiwai Bag White Plush Backpack Heart-shaped Bag

• Please note that product prices do not include customs and VAT duties. Buyers are responsible for any customs fees.
• If your local customs office requires documentation to verify the value of your package, we will fully cooperate and provide the necessary documents to facilitate a smooth clearance process.

Delivery Time = Processing Time + Shipping Time

Processing Time

• In-Stock Items: Ready to ship in 7-10 days.
• Made-to-Order & Pre-Order Items: Varies from 10-20 working days or more. Some items may take over 2 months to prepare. Check individual product pages for specific estimates.

Shipping Time

Shipping Method & Duration:

• DHL: 3-7 working days
• FedEx: 6-8 working days
• CaiNiao/ Yanwen Express: 10-20 working days
• eYouBao: 15-35 working days
• EMS/Chinese AIR: 15-25 working days
• SAL: 25-40 working days

• Due to photography settings and screen variations, colors of items may slightly differ.
• We double-check the quality of each item before international shipping.
• We'll proactively email you if we notice any significant color discrepancies.

Washing Basics

• Cold wash only (below 30°C / 86°F)
• Use mild detergent (no bleach)
• Wash darks and lights separately
• Use a laundry bag for machine wash

Drying Methods

• Dry in the shade, inside out
• Lay flat to dry (for knits)
• Avoid direct sunlight

Ironing Tips

• Iron at low heat
• Always use a pressing cloth
• Steam ironing recommended

Special Notes

• Wool or silk: professional cleaning advised
• Always refer to the garment’s care label

• Quality Assured: Only top-grade products from trusted J-Fashion indie brands.
• Secure Packing: Your items are packed with utmost care.
• Track Your Order: Every purchase comes with a tracking number.
• Safe Payments: We accept both PayPal and Credit Card, secured and hassle-free.
• No Hidden Fees: Transparent pricing every step of the way.