Shipping Policy
🏠 Verify Your Shipping Address Again
When placing your order, please ensure you carefully check your shipping address information. Once an order is confirmed for shipping, changing the address will no longer be possible. Honeywadrobe cannot be held responsible or provide compensation for delivery failures due to incorrect addresses provided by the customer.
Kind reminder:
- Please do leave us your correct phone number, the express companies won't accept pacakges without phone numbers.
- Please place your order with a valid email, the order confirmation, order notices, tracking information and so on will all send to the email you used to place your order.
⏳ The Delivery Time= Order Processing Time + International Shipping Time
Please note, the total time from placing your order to receiving your package consists of two parts: Order Processing Time plus International Shipping Time.
📦 Order Processing Time
- In-Stock Items: From the day your order is confirmed, we typically need 5-7 business days to prepare and package your items for shipment.
- Pre-Order Items: The processing time for pre-ordered items depends on the manufacturer's schedule. We will clearly indicate the estimated processing time on the product page and notify you via email of any changes in timing.
✈️🚢 International Shipping Time and Methods
Honeywardrobe offers a variety of international shipping options to meet different delivery needs and preferences:
| Shipping Method | Shipping Time |
| DHL | 3-7 working days |
| FedEx | 6-8 working days |
| CaiNiao/ Yanwen Express | 10-20 working days |
| EMS | 15-25 working days |
| Chinese AIR | 15-25 working days |
| Eyoubao | 15-35 working days |
| SAL | 25-40 working days |
Notes:
- Shipping times may vary due to factors like international logistics and airline capacity, potentially causing delays.
- Shipping costs vary based on the package's size, weight, and destination, as per each carrier's rates. For questions on shipping fees, email us at support@honeywardrobe.com for assistance.
🌍Worldwide Shipping Made Easy
We are delighted to offer shipping services to customers worldwide! Below are the details of our shipping policy:
🌟 Regions We Ship To
We currently provide shipping to the following major regions:
- North America: United States, Canada, etc.
- Europe: United Kingdom, France, Germany, Italy, etc.
- Asia: Japan, South Korea, Singapore, Malaysia, etc.
- Oceania: Australia, New Zealand, etc.
- South America: Brazil, Argentina, Chile, Peru, etc.
You can also test if shipping is available to your country by adding items to your cart and entering your address on the checkout page.
🚫 Regions We Do Not Ship To
Unfortunately, due to logistical restrictions or local regulations, we are unable to ship to the following regions:
- Countries or Regions: Syria, Iran, Russia.
If you are unsure whether your region is eligible for shipping, please feel free to contact us for confirmation.
🔍 Two Ways To Track Your Package
- After shipment, you will receive a confirmation email with a tracking number, just click the "Track Package" can track your order.
- You can also use this number to track the status of your package on our website or directly on the logistic service provider's website.
- If you find that the tracking information has not been updated for a long time, please contact our customer service team support@honeywardrobe.com promptly.
💰 Customs Duties and Taxes
Since customs policies vary by country, all our products are sold without taxes included.These charges are the responsibility of the recipient. We advise checking your country/region's tax regulations before placing an order.Should your local customs require documentation proving the value of the package, we will fully cooperate and provide you with the necessary documents to facilitate a smooth customs clearance.
🛡️ Purchase Shipping Insurance
We strongly recommend purchasing shipping insurance for your order to protect against potential loss or damage during transit. You can opt for insurance service 'Worry-Free Purchase' during the ordering process. For more information, please contact our customer service team at support@honeywardrobe.com.