Shipping Policy
🏠 Verify Your Shipping Address Again
When placing your order, please ensure you carefully check your shipping address information. Once an order is confirmed for shipping, changing the address will no longer be possible. Honeywadrobe cannot be held responsible or provide compensation for delivery failures due to incorrect addresses provided by the customer.
⏳ The Delivery Time= Order Processing Time + International Shipping Time
Please note, the total time from placing your order to receiving your package consists of two parts: Order Processing Time plus International Shipping Time.
📦 Order Processing Time
- In-Stock Items: From the day your order is confirmed, we typically need 5-7 business days to prepare and package your items for shipment.
- Pre-Order Items: The processing time for pre-ordered items depends on the manufacturer's schedule. We will clearly indicate the estimated processing time on the product page and notify you via email of any changes in timing.
✈️🚢 International Shipping Time and Methods
Honeywardrobe offers a variety of international shipping options to meet different delivery needs and preferences:
| Shipping Method | Shipping Time |
| DHL | 3-7 working days |
| FedEx | 6-8 working days |
| CaiNiao/ Yanwen Express | 10-20 working days |
| EMS | 15-25 working days |
| Chinese AIR | 15-25 working days |
| Eyoubao | 15-35 working days |
| SAL | 25-40 working days |
Notes:
- Shipping times may vary due to factors like international logistics and airline capacity, potentially causing delays.
- Shipping costs vary based on the package's size, weight, and destination, as per each carrier's rates. Prices do not necessarily indicate delivery speed. For questions on shipping fees, email us for assistance.
🔍 Two Ways To Track Your Package
- After shipment, you will receive a confirmation email with a tracking number, just click the "Track Package" can track your order.
- You can also use this number to track the status of your package on our website or directly on the logistic service provider's website.
- If you find that the tracking information has not been updated for a long time, please contact our customer service team support@honeywardrobe.com promptly.
💰 Customs Duties and Taxes
Since customs policies vary by country, all our products are sold without taxes included.These charges are the responsibility of the recipient. We advise checking your country/region's tax regulations before placing an order.Should your local customs require documentation proving the value of the package, we will fully cooperate and provide you with the necessary documents to facilitate a smooth customs clearance.
🛡️ Purchase Shipping Insurance
We strongly recommend purchasing shipping insurance for your order to protect against potential loss or damage during transit. You can opt for insurance service 'Worry-Free Purchase' during the ordering process. For more information, please contact our customer service team at support@honeywardrobe.com.