* If your measurements fall between two sizes, we recommend choosing the larger size for a more comfortable fit.
* Sizes are measured flat by hand. Please allow a slight difference of 0.8–1.2" (2–3 cm).
Please note that product prices do not include customs and VAT duties. Buyers are responsible for any customs fees.
If your local customs office requires documentation to verify the value of your package, we will fully cooperate and provide the necessary documents to facilitate a smooth clearance process.
Delivery Time = Processing Time + Shipping Time
Processing Time
In-Stock Items: Ready to ship in 7-10 days.
Made-to-Order & Pre-Order Items: Varies from 10-20 working days or more. Some items may take over 2 months to prepare. Check individual product pages for specific estimates.
Shipping Time
Shipping Method & Duration:
DHL: 3-7 working days
FedEx: 6-8 working days
CaiNiao/ Yanwen Express: 10-20 working days
eYouBao: 15-35 working days
EMS/Chinese AIR: 15-25 working days
SAL: 25-40 working days
Due to photography settings and screen variations, colors of items may slightly differ.
We double-check the quality of each item before international shipping.
We'll proactively email you if we notice any significant color discrepancies.
Washing Basics
Cold wash only (below 30°C / 86°F)
Use mild detergent (no bleach)
Wash darks and lights separately
Use a laundry bag for machine wash
Drying Methods
Dry in the shade, inside out
Lay flat to dry (for knits)
Avoid direct sunlight
Ironing Tips
Iron at low heat
Always use a pressing cloth
Steam ironing recommended
Special Notes
Wool or silk: professional cleaning advised
Always refer to the garment’s care label
Quality Assured: Only top-grade products from trusted J-Fashion indie brands.
Secure Packing: Your items are packed with utmost care.
Track Your Order: Every purchase comes with a tracking number.
Safe Payments: We accept both PayPal and Credit Card, secured and hassle-free.
No Hidden Fees: Transparent pricing every step of the way.
Loved the shoes I got arrived on time and in good condition. Product is as pictured.
So happy your shoes arrived safely on time and matched the photos perfectly! Thanks so much for your sweet feedback!
b
b.b. (Piscataway, US)
quality:
Very bad
Very good
shippiing:
Very bad
Very good
customer service:
Very bad
Very good
super cute shoes.
I would suggest sizing up as suggested, I am a US women's 7 and bought a size 38 and they fit perfectly, no gaps no slipping. the padding is well made and the shoes are surprisingly light! my parcel also came with free heel pads just in case and some cute freebies. I love these shoes so much I can't wait to wear them out!!
Thank you for taking the time to leave such a lovely review! We're so glad to hear that you love our Jirai Kei High Platform Shoes and found them to be cute and well-made. We always recommend sizing up to ensure a perfect fit, so we're happy to hear that the size 38 worked out for you. It's great to hear that the shoes are lightweight and that the free heel pads were a nice bonus. We hope you enjoy wearing them out and about! Thank you for choosing us.
