Order Cancellation

Our customers have the right to cancel orders at any time. However, Honeywardrobe does not accept free cancellations for the following types of orders:

  • Pre-order products, made-to-order items, and custom-sizing items that we have already purchased from the brands.
  • Orders that have already been shipped.

For other orders, cancellations are possible, but the refund proportion will depend on the exact order status.

Order Status Refund Proportion
Payment made & before our purchase 100%
Order purchased & before arrival at our warehouse Deduct $5 per item
Order purchased & has arrived at our warehouse Deduct $10 per item
Parcel lost during international shipping 100%