Order Cancellation
Our customers have the right to cancel orders at any time. However, Honeywardrobe does not accept free cancellations for the following types of orders:
- Pre-order products, made-to-order items, and custom-sizing items that we have already purchased from the brands.
- Orders that have already been shipped.
For other orders, cancellations are possible, but the refund proportion will depend on the exact order status.
Order Status | Refund Proportion |
---|---|
Payment made & before our purchase | 100% |
Order purchased & before arrival at our warehouse | Deduct $5 per item |
Order purchased & has arrived at our warehouse | Deduct $10 per item |
Parcel lost during international shipping | 100% |